Return & Refund Policy
CremeFRESH is grateful for your purchase. If for any reason you are not satisfied, we will credit you the amount you paid for your product and endeavour to provide a suitable replacement as per your needs.
You have 7 calendar days to return an item from the date you received it. To be eligible for a return*, your item must be a minimum of 75% full of the original product and in the original packaging. You must have the receipt or proof of purchase, as well as a valid reason for the return.
*Please note: all products purchased at a Facial Party are subject to exchange only.
Once we receive your item, we will inspect it and notify you that we have received your returned item. Once approved, we will initiate a refund and credit you for the amount you paid for the item. You will receive the credit immediately and may use it immediately.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non refundable.
If you receive a credit, the cost of return shipping will be deducted from your refund.
After contacting us, please return item to:
657 DUGALD ROAD
DUGALD, MANITOBA, CANADA
Thank you again for supporting vegan, natural and cruelty free!
For additional information, please Contact Us.